[Technology] Pixel2 phone

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NooBHA

Well-known member

Jan 13, 2015

8,584

• Mar 24, 2019

• #1

Has anyone got a Pixel 2 phone and had the following problem

Switched on and it keeps ''hanging'' as though it is trying to switch in but won't continue through with the process

Tried holding the on button to switch off but wont switch off either.

Thought about trying to remove the batter but cant get the back off either. Was gonna take to phone shop but all closed at the moment.

Any suggestions except smash it against the wall which is what I feel like doing with it ?

 

swindonseagull

Well-known member

Aug 6, 2003

9,262

Swindon, but used to be Manila

• Mar 24, 2019

• #2

Would not happen with an Omsung phone

 

S

seagulls4ever

New member

Oct 2, 2003

4,338

• Mar 24, 2019

• #3

Give Google's support line a call and get a replacement sent to you. There's a two year warranty on the phone.

 

schmunk

"Members"

Jan 19, 2018

9,480

Mid mid mid Sussex

• Mar 24, 2019

• #4

Try holding volume down, then press the power button for a few seconds. This should boot into recovery mode.

If successful, "clear cache" and reboot. It should hopefully then work. If not, contact Google as above.

 

Bry Nylon

Test your smoke alarm

Helpful Moderator

Jul 21, 2003

19,835

Playing snooker

• Mar 24, 2019

• #5

NooBHA said:

Thought about trying to remove the batter

Click to expand...

What about the fission chips?

 

P

PeterOut

Well-known member

Aug 16, 2016

1,238

• Mar 24, 2019

• #6

schmunk's suggestions are good.
Slightly deeper help -
https://thedroidguy.com/2019/03/fix-google-pixel-2-problem-frozen-unresponsive-display-easy-steps-1079342 and
https://support.google.com/pixelphone/answer/6377386?hl=en-GB

 

N

NooBHA

Well-known member

Jan 13, 2015

8,584

• Mar 24, 2019

• Thread starter
• #7

schmunk said:

Try holding volume down, then press the power button for a few seconds. This should boot into recovery mode.

If successful, "clear cache" and reboot. It should hopefully then work. If not, contact Google as above.

Click to expand...

Yeeehaaaaaaaaaaaaaaaaaaaaaaaaaaaa - That worked

Thank You ever so much