[Technology] Google Chrome help please

O

ofco8

Well-known member

May 18, 2007

2,387

Brighton

• Feb 27, 2019

• #1

Yesterday my laptop cursor started to wobble and wouldn't open any Google searches.

A message then popped up "Poper ad block has crashed so click on balloon to reset."

Firstly, never heard of Poper or its connection with Google browser. Secondly there was no balloon to click.

Racked my brain to sort but hit a brick wall. Currently using Internet Explorer as a temporary measure.

 

Weststander

Well-known member

NSC Patron

Aug 25, 2011

63,924

Withdean area

• Feb 27, 2019

• #2

Delete that program (GC) and reinstall?

 

LlcoolJ

Mama said knock you out.

Oct 14, 2009

12,982

Sheffield

• Feb 27, 2019

• #3

And run a malware scan.

 

TWOCHOICEStom

Well-known member

Sep 22, 2007

10,565

Brighton

• Feb 27, 2019

• #4

Don't use internet explorer whatever you do. That's how you get viruses.

Download Microsoft Edge in the meantime.
https://www.microsoft.com/en-us/windows/microsoft-edge

 

O

ofco8

Well-known member

May 18, 2007

2,387

Brighton

• Feb 27, 2019

• Thread starter
• #5

Thanks posts 2 & 3, have tried both of them. Take on board re IE. Have got Edge so will use that for now.

Of course, I have emailed Poper but no response so far.

Have any of you heard of it?

 

A

Argartu

Active member

Jun 5, 2014

253

• Feb 27, 2019

• #6

ofco8 said:

Thanks posts 2 & 3, have tried both of them. Take on board re IE. Have got Edge so will use that for now.

Of course, I have emailed Poper but no response so far.

Have any of you heard of it?

Click to expand...

Open Chrome
Enter chrome://extensions/ in the address bar
Poper will show in the list of extensions
Click remove
Restart PC
Try Chrome again
I use Adblock Plus and have never had any issues, would recommend installing that once you've got Chrome working again.

 

Last edited: Feb 27, 2019

Bakero

Languidly clinical

Oct 9, 2010

13,765

Almería

• Feb 27, 2019

• #7

ofco8 said:

Thanks posts 2 & 3, have tried both of them. Take on board re IE. Have got Edge so will use that for now.

Of course, I have emailed Poper but no response so far.

Have any of you heard of it?

Click to expand...

A quick google tells me this Poper Blocker could be spyware. Run a scan asap

 

O

ofco8

Well-known member

May 18, 2007

2,387

Brighton

• Feb 27, 2019

• Thread starter
• #8

Thanks all of you. After a lot of faffing around Google back to normal, more by luck than anything else!!!