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[Albion] Seagulls TV



Herr Tubthumper

Well-known member
NSC Patreon
Jul 11, 2003
59,198
The Fatherland
Anyone else having problems listening to today’s game? I log in via the club website but it’s offering me to take out a subscription. My subscription is year long and started at the start of the season.

As an aside, the subscription offers they’re giving me are only for a month. Have they scrapped the year long deal?

The Live Chat help desk is beyond incompetent and keeps telling me to install “the app” without telling me what app or why I need to now install it.
 




madinthehead

I have changed this
Jan 22, 2009
1,751
Oberursel, Germany
Anyone else having problems listening to today’s game? I log in via the club website but it’s offering me to take out a subscription. My subscription is year long and started at the start of the season.

As an aside, the subscription offers they’re giving me are only for a month. Have they scrapped the year long deal?

The Live Chat help desk is beyond incompetent and keeps telling me to install “the app” without telling me what app or why I need to now install it.

The link on the fixtures page is incorrectly set up. Points directly to the subscription page. Told support numerous times. Go to the match preview page and you can get to the commentary from there
 


Herr Tubthumper

Well-known member
NSC Patreon
Jul 11, 2003
59,198
The Fatherland
The link on the fixtures page is incorrectly set up. Points directly to the subscription page. Told support numerous times. Go to the match preview page and you can get to the commentary from there

Excellent. Thanks. This has worked!
 


Feb 28, 2009
70
Excellent. Thanks. This has worked!

Hi All,

I am in France and have a years subscription, and when like yesterday I could not get a service, I feel the service should be sorted so it works.

The chat line is usless for a tecnofobe like me.

Please could someone suggest who I can complain to, who can actually do something.

Best wishes,

Paul
 




Goldstone1976

We Got Calde in!!
Helpful Moderator
NSC Patreon
Apr 30, 2013
13,765
Herts


Hampster Gull

New member
Dec 22, 2010
13,462
Hi All,

I am in France and have a years subscription, and when like yesterday I could not get a service, I feel the service should be sorted so it works.

The chat line is usless for a tecnofobe like me.

Please could someone suggest who I can complain to, who can actually do something.

Best wishes,

Paul

I cancelled because the service was so poor. I emailed ifollow@efl.com and they responded immediately, which is the best service I have had from them.
 


Ceej

Active member
Feb 1, 2013
328
Manchester
Since downloading the app to my android tablet I've not had any problems at all. It used to be very unpredictable before that.
 



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