I am not really a gambling type, just occasional flutter on horses.
Anyway at the beginning of the season I decided to do a bit of online betting on some PL games and chose Bet Victor.
I signed up and placed a £20 deposit using my bank debit card. After a couple of months I built up a balance of just over £80 and withdrew £50 back through the same debit card.
At the end of last week I had again got a balance of just over £80 and went to withdraw £50 again on Friday. However, my debit card had expired and my bank had not yet sent a replacement. So, as BV gave the option of changing the card I did so with a card of another bank account I have. This was accepted and was told the £50 had been paid back.
Yesterday, however, I got an email from BV saying they had cancelled my withdrawal and credited it back to my BV account. They said it was for my security. This is strange as the new card I used had my name on the same as the original.
Anyway BV then said I needed to send a colour copy of my passport or both sides of my driving licence. Also, a copy of my bank statement or utility bill showing my address.
I am not happy about this as my bank and all other financial bodies say never reply to or send sensitive information by email to anyone asking for same as it could be a scam
Anybody else come across this? If so, how did you deal with it?
Anyway at the beginning of the season I decided to do a bit of online betting on some PL games and chose Bet Victor.
I signed up and placed a £20 deposit using my bank debit card. After a couple of months I built up a balance of just over £80 and withdrew £50 back through the same debit card.
At the end of last week I had again got a balance of just over £80 and went to withdraw £50 again on Friday. However, my debit card had expired and my bank had not yet sent a replacement. So, as BV gave the option of changing the card I did so with a card of another bank account I have. This was accepted and was told the £50 had been paid back.
Yesterday, however, I got an email from BV saying they had cancelled my withdrawal and credited it back to my BV account. They said it was for my security. This is strange as the new card I used had my name on the same as the original.
Anyway BV then said I needed to send a colour copy of my passport or both sides of my driving licence. Also, a copy of my bank statement or utility bill showing my address.
I am not happy about this as my bank and all other financial bodies say never reply to or send sensitive information by email to anyone asking for same as it could be a scam
Anybody else come across this? If so, how did you deal with it?
