[Technology] Question for any satellite TV installers

thedonkeycentrehalf

Retired

Jul 7, 2003

8,607

• Jan 8, 2018

• #1

I have an old Pace Sky box that I use as a freesat box in a spare room (have VM for main TV services). A few weeks ago it suddenly stopped working saying there was no signal. I checked the cabling and there was a kink in the cable coming in from outside so I have remade the connection and waterproofed it with self amalgamating tape. When I run the diagnostics, the system test shows that I have good signal strength etc but the box still tells me no signal received.

I have tried the various resets I have found online and also the software update. I have looked around the forums but can't see anyone else who has the no signal message but with signal being received.

Anyone got any ideas how to fix this?

 

TottonSeagull

Well-known member

Mar 5, 2011

4,466

Totton (Nr Southampton)

• Jan 8, 2018

• #2

Have you tried ........ turning it off and then turning it on?

 

thedonkeycentrehalf

Retired

Jul 7, 2003

8,607

• Jan 8, 2018

• Thread starter
• #3

TottonSeagull said:

Have you tried ........ turning it off and then turning it on?

Click to expand...

Many, many times

 

C

Cian

Well-known member

Jul 16, 2003

14,262

Dublin, Ireland

• Jan 8, 2018

• #4

The signal strength meter is only on one specific transponder (set of channels) - are you definitely getting no signal found on every channel?

Its not uncommon to lose either one polarity or one end (high/low) of the band due to water damage to the LNB. You could end up getting as little as a quarter of the potential bandwidth and still have a decent signal strength showing.

 

swindonseagull

Well-known member

Aug 6, 2003

9,262

Swindon, but used to be Manila

• Jan 8, 2018

• #5

Borrow an LNB or buy one on ebay.....note which way it sits before you change it.

 

thedonkeycentrehalf

Retired

Jul 7, 2003

8,607

• Jan 9, 2018

• Thread starter
• #6

Cian said:

The signal strength meter is only on one specific transponder (set of channels) - are you definitely getting no signal found on every channel?

Its not uncommon to lose either one polarity or one end (high/low) of the band due to water damage to the LNB. You could end up getting as little as a quarter of the potential bandwidth and still have a decent signal strength showing.

Click to expand...

Won't even load the EPG let alone allow me to try any channels.

 

P

PeterOut

Well-known member

Aug 16, 2016

1,238

• Jan 9, 2018

• #7

Serves you right for buying an old Palace Sky box ..... oh!

 

C

Cian

Well-known member

Jul 16, 2003

14,262

Dublin, Ireland

• Jan 9, 2018

• #8

thedonkeycentrehalf said:

Won't even load the EPG let alone allow me to try any channels.

Click to expand...

Either the box is bolloxed or the signal strength meter is wonky.

Borrowing a box is probably easy enough and the next thing I'd try although I imagine its probably more likely the LNB or dish alignment.