kingcole
Well-known member
I'm one adult and 3 kids in ESL family area.
Today we needed to up fest one u18 ticket to an adult
Was charged £28.
more than an adult season ticket pro rata. More than my reading ticket next week.
When challenged a supervisor said it was correct, had been communicated about a change in terms and conditions and that if I have a problem I should write to supporter services.
The kid in question s rarely going to do an evening game. We lived with he well documented 6 upgrades rule last season but knew nothing of this. Clearly it would be cheaper not to have the season ticket and pay the £11.00 odd a game and £30 for an adult instead of buying a season ticket.
I a mood before the game. Gutted. Not coz of the cost but coz he club think this is ok.
Am I wrong?
Have they made a mistake.
What's fair?
Today we needed to up fest one u18 ticket to an adult
Was charged £28.
more than an adult season ticket pro rata. More than my reading ticket next week.
When challenged a supervisor said it was correct, had been communicated about a change in terms and conditions and that if I have a problem I should write to supporter services.
The kid in question s rarely going to do an evening game. We lived with he well documented 6 upgrades rule last season but knew nothing of this. Clearly it would be cheaper not to have the season ticket and pay the £11.00 odd a game and £30 for an adult instead of buying a season ticket.
I a mood before the game. Gutted. Not coz of the cost but coz he club think this is ok.
Am I wrong?
Have they made a mistake.
What's fair?