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Do the FL set out a Standard Operating Model?



father_and_son

Well-known member
Jan 23, 2012
4,646
Under the Police Box
From the car-crash of a thread earlier, I have learned that Brentford do not offer ticket collection on the day of the match?


Do the FL not set out a certain set of things that all clubs must do?


What other clubs are cutting the corners and not offering something that everyone else does? (and I'm talking about the basic stuff not where the club offer something generous like the ST loan)

Can we complain to the FL about another club not offering something we take for granted?
 











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