How do insurance companies come to their valuations? Do they just run an internet search or use Parkers? Lady Igzilla's van got written off this morning by a drunk driver ramming her off the A27 - she spun round 5 times and took out a road sign and was lucky she wasn't killed. We got the van for a song and though it was 12 years old, had only done 90k miles. It's a right mess, but will we get a fair offer for it? She needs a new van asap for work, so we can't hang about.