The club has issued the following advice for all fans, both matchday ticket buyers and season ticket holders:
- If you want to buy tickets: use print at home if you are buying tickets between now and Friday. It's the quickest and cheapest way to buy.
- If you've used print-at-home: ensure your print-at-home tickets are clearly printed on white A4 paper and the barcode is clear. Faded toner can result in the ticket not scanning and will considerably delay entry to the stadium. Check our print at home guide here.
- If you are collecting tickets: Arrive early the Ticket Office is open for collections from 9am until 5pm on Thursday and from 9am on Friday morning.
- If you're a season-ticket holder: ensure your direct debit payments are fully up to date. Those who've missed payments can pay by phone between 9am and 5pm. Remember if you renewed from last year - unless you've moved seat or age bracket - bring last season's smartcard to access the stadium.
- If you have missed any DD payments: you must call us before 5pm tomorrow. Please call 0844 327 1901. We do not advise paying in person on the night, as we do expect high numbers of queries.
- If you wish to upgrade a season ticket from a junior to an adult: we strongly recommend you call and do this in advance of the match. To upgrade please call 0844 327 1901
- If you are a new season-ticket holder, or have moved seats or age bracket: you should have received a new season smartcard to access the stadium. If you haven't, please call supporter services on 0344 324 6282.
- If you want to buy tickets: use print at home if you are buying tickets between now and Friday. It's the quickest and cheapest way to buy.
- If you've used print-at-home: ensure your print-at-home tickets are clearly printed on white A4 paper and the barcode is clear. Faded toner can result in the ticket not scanning and will considerably delay entry to the stadium. Check our print at home guide here.
- If you are collecting tickets: Arrive early the Ticket Office is open for collections from 9am until 5pm on Thursday and from 9am on Friday morning.
- If you're a season-ticket holder: ensure your direct debit payments are fully up to date. Those who've missed payments can pay by phone between 9am and 5pm. Remember if you renewed from last year - unless you've moved seat or age bracket - bring last season's smartcard to access the stadium.
- If you have missed any DD payments: you must call us before 5pm tomorrow. Please call 0844 327 1901. We do not advise paying in person on the night, as we do expect high numbers of queries.
- If you wish to upgrade a season ticket from a junior to an adult: we strongly recommend you call and do this in advance of the match. To upgrade please call 0844 327 1901
- If you are a new season-ticket holder, or have moved seats or age bracket: you should have received a new season smartcard to access the stadium. If you haven't, please call supporter services on 0344 324 6282.
