Print at home alert.

Official Old Man · Jan 9, 2015

I had to use this once and their bar code readers did not like my cheap printing. It caused a holdup as a guy has to type your number in by hand. I would suggest using best printer settings to save you time at the turnstile.

Bozza · Jan 9, 2015

I am already fearing the impact of this.

"Kick-off has been delayed until 4:30pm due to the number of late arrivals*"

(* - people who have print-at-home tickets that won't scan)

Perkino · Jan 9, 2015

If your print at home ticket doesn't work try loading it on your smart phone. The turnstiles will scan it off your phone

Zukey Seagull · Jan 9, 2015

just about to order my ticket online, what is the situation? can we have it added to smart card or do we have to print at home.
sorry

Everest · Jan 9, 2015

Only 1901 have it added to card.

jamie the seagull · Jan 9, 2015

Zukey Seagull said:
just about to order my ticket online, what is the situation? can we have it added to smart card or do we have to print at home.
sorry

Believe me you are lucky if you even get that far ....the Queue It system now says the Queue (to get in) has been paused....so you cannot even queue (unless you go to the ground)...

Zukey Seagull · Jan 9, 2015

jamie the seagull said:
Believe me you are lucky if you even get that far ....the Queue It system now says the Queue (to get in) has been paused....so you cannot even queue (unless you go to the ground)...

that's mad, how can this be. maybe it was to be expected. but didnt expect the website to not work.
i read on facebook page that some peoples tickets haven't been held for season ticket holders, hopefully thats not true

Deano's Right Foot · Jan 9, 2015

When do they send you the print at home email? I bought tickets earlier today and I haven't had the email yet.

Publius Ovidius · Jan 9, 2015

My brother in law paid for his ticket, then when he went to print, it disappeared...now he can't see it anywhere to print.

beardy gull · Jan 9, 2015

Deano's Right Foot said:
When do they send you the print at home email? I bought tickets earlier today and I haven't had the email yet.

The club have tweeted that they're taking between 4 and 5 hours to arrive. Still waiting for mine which I booked around 1450

Easy 10 · Jan 9, 2015

Deano's Right Foot said:
When do they send you the print at home email? I bought tickets earlier today and I haven't had the email yet.

They said it can take 4-5 hours.

Bozza · Jan 9, 2015

Deano's Right Foot said:
When do they send you the print at home email? I bought tickets earlier today and I haven't had the email yet.

It can take 5 hours or so.

granny weatherwax said:
My brother in law paid for his ticket, then when he went to print, it disappeared...now he can't see it anywhere to print.

See above.

hans kraay fan club · Jan 9, 2015

granny weatherwax said:
My brother in law paid for his ticket, then when he went to print, it disappeared...now he can't see it anywhere to print.

You don't print it from the site Dave. There is a 'Print' button, but that's just to print the confirmation, that you've made the purchase - its not the ticket. He will recieve two e-mails - one fairly quickly, which is just a reciept, and one a few hours later which contains the actual print-off ticket as a pdf attachment.

I bought three seperately. The print off tickets arrived 2.5, 2.5 and 4 hours later respectively.

Publius Ovidius · Jan 9, 2015

hans kraay fan club said:
You don't print it from the site Dave. There is a 'Print' button, but that's just to print the confirmation, that you've made the purchase - its not the ticket. He will recieve two e-mails - one fairly quickly, which is just a reciept, and one a few hours later which contains the actual print-off ticket as a pdf attachment.

I bought three seperately. The print off tickets arrived 2.5, 2.5 and 4 hours later respectively.

Aha.

Cheers mate. I'll tell him.

Deano's Right Foot · Jan 9, 2015

Phew!

El Sid · Jan 9, 2015

Have the club provided an explanation as to why standard ST holders haven't had their tickets loaded onto smart cards?

supaseagull · Jan 9, 2015

El Sid said:
Have the club provided an explanation as to why standard ST holders haven't had their tickets loaded onto smart cards?

It's because Burke used to look after the transfer of cup games to the smart cards and now he has gone no one else is qualified enough to do it.

pasty · Jan 9, 2015

El Sid said:
Have the club provided an explanation as to why standard ST holders haven't had their tickets loaded onto smart cards?

Was about to ask the same question. Seems mental to me not to :shrug:

Thunder Bolt · Jan 9, 2015

Deano's Right Foot said:
When do they send you the print at home email? I bought tickets earlier today and I haven't had the email yet.

I've just got my email five hours later.

soistes · Jan 9, 2015

El Sid said:
Have the club provided an explanation as to why standard ST holders haven't had their tickets loaded onto smart cards?

Maybe they are expecting quite a lot of season ticket holders to buy tickets elsewhere in the ground, rather than their usual seats, so they need something that shows the seat numbers where they'll be sitting. We always buy different seats for cup games, just to try different places in the ground, and I know quite a lot of other STH doing the same for the Arsenal game

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