spongy
Well-known member
I've recently changed my network provider to giffgaff from Three. I unlocked my iphone5 from 3
I used my PAC code from 3 and have ported my number over. However, I used the new temporary number supplied by giffgaff for a day whilst I was waiting for the transfer, and it happened last Wednesday.
When I log into my giffgaff account my number is showing as my original number that I ported over, but I text a friend last night and he asked who I was, which I thought was odd but it turns out that I'm using the temporary number that was supplied.
How is this possible? Is there a setting or something on the phone that needs changing? Or has there been a mix up on giffgaffs end somehow?
I'm having trouble understanding why everything looks ok on my giffgaff account, the usage on my goodybag shows I'm activated, that my number has been ported, but I'm sending texts and calling from the temporary number?
I've tried turning it off and on again and that doesn't work, I've even tried removing the SIM card and giving it a wipe.
Is there a setting on the phone somewhere that needs changing?
Any help would be appreciated!
I used my PAC code from 3 and have ported my number over. However, I used the new temporary number supplied by giffgaff for a day whilst I was waiting for the transfer, and it happened last Wednesday.
When I log into my giffgaff account my number is showing as my original number that I ported over, but I text a friend last night and he asked who I was, which I thought was odd but it turns out that I'm using the temporary number that was supplied.
How is this possible? Is there a setting or something on the phone that needs changing? Or has there been a mix up on giffgaffs end somehow?
I'm having trouble understanding why everything looks ok on my giffgaff account, the usage on my goodybag shows I'm activated, that my number has been ported, but I'm sending texts and calling from the temporary number?
I've tried turning it off and on again and that doesn't work, I've even tried removing the SIM card and giving it a wipe.
Is there a setting on the phone somewhere that needs changing?
Any help would be appreciated!