happypig
Staring at the rude boys
Can I just turn up at the Apple and buy something or do I need to make an appointment ?
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Question for the Apple fraternity
- Thread starter happypig
- Start date
carteater
Well-known member
Just turn up, there is sometimes no kiosk so you have to wait for someone to come over while you look at the product you want to buy, (if it's a computer, phone or iPod)
gazingdown
Well-known member
- Feb 26, 2011
- 1,055
Is this what society has come to when people put up posts asking how to buy something from a store! 
Walk in, say to a member of staff you'd like to buy product, exchange money for said product and that's all there is to it.
Walk in, say to a member of staff you'd like to buy product, exchange money for said product and that's all there is to it.
Super Steve Earle
Well-known member
I don't go in there. I find their expertise intimidating compared to my lack of it.
Bold Seagull
strong and stable with me, or...
The only time you need an appointment is with the 'Genius Bar' if you have a problem or need showing something. The store also runs free helpful tutorial sessions for certain things across their product range where you'd need to book a place.
In terms of buying something, or checking products out, don't expect to walk into the store and not have a member of staff ask you if you need any help within the first 60 secs....
Bold Seagull
strong and stable with me, or...
Don't forget the little bit of your soul you also need to give them that they keep for eternity….
clippedgull
Hotdogs, extra onions
If it's something on the shelf, like software, accessory, or hard drive for example and you have an iPhone. You can use an app, scan it, and walk out with it, without even talking to a member of staff.
happypig
Staring at the rude boys
- Thread starter
- #9
Is this what society has come to when people put up posts asking how to buy something from a store!
Walk in, say to a member of staff you'd like to buy product, exchange money for said product and that's all there is to it.
I'm sorry, I don't understand.
gazingdown
Well-known member
- Feb 26, 2011
- 1,055
That's OK
TWOCHOICEStom
Well-known member
If it's something on the shelf, like software, accessory, or hard drive for example and you have an iPhone. You can use an app, scan it, and walk out with it, without even talking to a member of staff.
It's amazing isn't it...
But apparently I've heard their stock loss through theft is absolutely monstrous. I guess it's a fair trade-off for having a shop rammed full of people all day every day.
Bold Seagull
strong and stable with me, or...
TWOCHOICEStom
Well-known member
Theft of Apple products is a terrible thing…..
Haha. It certainly IS.
Greg Bobkin
Silver Seagull
- May 22, 2012
- 14,843
Try Solutions Inc, then.
They are really helpful without going overboard (OSR near Hove cemetery, or next to Donatello's (used to be there, at least).
To the OP: I've been into the Apple store a few times, gone straight up to someone and asked for the product I'd like. They are almost taken aback that they can't impart their knowledge about all things Apple onto you
It's as if they expect people to be browsing and not actually making a purchase.
happypig
Staring at the rude boys
- Thread starter
- #16
To the OP: I've been into the Apple store a few times, gone straight up to someone and asked for the product I'd like. They are almost taken aback that they can't impart their knowledge about all things Apple onto you
That's where I'm at. I want to go in, buy a macbook pro, pay and leave. I don't want all the setting up because I enjoy doing that. Then I want to come home, sign in to NSC and get depressed.
Greg Bobkin
Silver Seagull
- May 22, 2012
- 14,843
Then you'll be fine. Good luck 
scoobiewhite
Well-known member
Last time I visited apple it went like this...and bear in mind I'm a very positive person generally speaking.
Enter and approach first 'genius'.
Me - 'high there I've just bought this new MacBook Pro...'
Genius - 'WOW that's awesome, aren't they incredible'
Me - 'we'll yes, they are my preference of laptop, but what I need help with is...'
Genius - 'whatever you need help with, we will sort it, it's an amazing bit of kit and were highly trained'
Me - 'great, I've backed up my old MBP using time machine but it won't restore to the new machine'
Genius - 'that's a tricky one, let me get my friend over'
Me - 'ok'
Genius 2 - 'WOW, we've never had that happen before'
Me - 'really? Forums seem to be full of it'
Genius 2 - 'no honestly, it's never come up, are you a private customer'
Me - 'no, business'
Genius 2 - 'oh, in that case we can't help you. Wait right here and I'll get the business team'
15 minute wait
Genius 3 (business team genius) - 'hi sir, my colleague has explained your problem and I'd love to help. Unfortunately I can't solve your technical problem but if you need any help making any more purchases....'
Me - 'never mind...'
Got it sorted 3 days later with help from forum. Geniuses?, not so much.
Enter and approach first 'genius'.
Me - 'high there I've just bought this new MacBook Pro...'
Genius - 'WOW that's awesome, aren't they incredible'
Me - 'we'll yes, they are my preference of laptop, but what I need help with is...'
Genius - 'whatever you need help with, we will sort it, it's an amazing bit of kit and were highly trained'
Me - 'great, I've backed up my old MBP using time machine but it won't restore to the new machine'
Genius - 'that's a tricky one, let me get my friend over'
Me - 'ok'
Genius 2 - 'WOW, we've never had that happen before'
Me - 'really? Forums seem to be full of it'
Genius 2 - 'no honestly, it's never come up, are you a private customer'
Me - 'no, business'
Genius 2 - 'oh, in that case we can't help you. Wait right here and I'll get the business team'
15 minute wait
Genius 3 (business team genius) - 'hi sir, my colleague has explained your problem and I'd love to help. Unfortunately I can't solve your technical problem but if you need any help making any more purchases....'
Me - 'never mind...'
Got it sorted 3 days later with help from forum. Geniuses?, not so much.
Last edited:
Bold Seagull
strong and stable with me, or...
To be fair, that is tricky….
scoobiewhite
Well-known member
Itchy trigger finger, it got worse - check the post again!