Ipad tech help - attachments

Icy Gull

Back on the rollercoaster

Jul 5, 2003

72,015

• Dec 10, 2013

• #1

Help please!!

I know that I used to get attachments through on my ipad pre the last couple of upgrades. Now it shows that they are there but are greyed out.

Any advice as to how I can get to receive attachments on an ipad again appreciated!

Yes I have turned it off and back on again

 

Bold Seagull

strong and stable with me, or...

Mar 18, 2010

29,788

Hove

• Dec 10, 2013

• #2

Icy Gull said:

Help please!!

I know that I used to get attachments through on my ipad pre the last couple of upgrades. Now it shows that they are there but are greyed out.

Any advice as to how I can get to receive attachments on an ipad again appreciated!

Yes I have turned it off and back on again

Click to expand...

Have you checked whether you have enough memory spare to download the attachment?

 

Icy Gull

Back on the rollercoaster

Jul 5, 2003

72,015

• Dec 10, 2013

• Thread starter
• #3

Bold Seagull said:

Have you checked whether you have enough memory spare to download the attachment?

Click to expand...

Yep 3.8K

 

S

Springal

Well-known member

Feb 12, 2005

23,830

GOSBTS

• Dec 10, 2013

• #4

3.8k ?!

 

Goring-by-Seagull

Well-known member

Jan 5, 2012

1,980

• Dec 10, 2013

• #5

Springal said:

3.8k ?!

Click to expand...

 

Icy Gull

Back on the rollercoaster

Jul 5, 2003

72,015

• Dec 10, 2013

• Thread starter
• #6

Have you gathered I'm not too techy??

It's 3.8 whatevers of 16!!

 

Bold Seagull

strong and stable with me, or...

Mar 18, 2010

29,788

Hove

• Dec 10, 2013

• #7

Icy Gull said:

Have you gathered I'm not too techy??

It's 3.8 whatevers of 16!!

Click to expand...

If it's 3.8mb of your 16GB capacity, then that would explain why you can't download the attachments as basically your memory is full.

If it's 3.8GB of 16GB, then you've got plenty of memory spare and you're inability to download is another issue.

k is kilobytes and is an expression of 1024 bytes of information. Each byte is made up of 8 bits. A bit is a 'binary digit' i.e. the lowest level of information in a computer system, either a 0 or a 1.
1MB = 1024k
1GB = 1024MB

 

JTR938

New member

Nov 24, 2012

631

• Dec 10, 2013

• #8

Bold Seagull said:

If it's 3.8mb of your 16GB capacity, then that would explain why you can't download the attachments as basically your memory is full.

If it's 3.8GB of 16GB, then you've got plenty of memory spare and you're inability to download is another issue.

k is kilobytes and is an expression of 1024 bytes of information. Each byte is made up of 8 bits. A bit is a 'binary digit' i.e. the lowest level of information in a computer system, either a 0 or a 1.
1MB = 1024k
1GB = 1024MB

Click to expand...

Eh?? I'm guessing that must be Latin? So in English that is.....?

 

Icy Gull

Back on the rollercoaster

Jul 5, 2003

72,015

• Dec 11, 2013

• Thread starter
• #9

Ended up speaking to Apple who after some faffing about with various settings suggested that I back up and restore the ipad. Problem now appears to be sorted.