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Ticket Office Screwed up-



Grunty

New member
Jan 16, 2004
325
Worthing
My babe and i are season ticket holders in the North Stand.
For the forthcoming Bolton match i rang up the ticket office as i want to bring my daughter along too.
That means moving to another part of the stand.
I have done this before- normally we get sent tickets by post- and myself and my babe get a text confirming the move-easy peasy.

This time i was told i would be sent a ticket for my daughter and we could use our season ticket cards for us adults.
Alarm bells rang in my little brain when i got a text confirming the move but my babe did not.

So i rang up the ticket office to check all was ok- they said all was fine-
although when i asked a confirmation text be sent for my babe they said they could not do this.

I still felt uncomfortable having no confirmation for my babes move to another seat so i rang customer services.

Luckily i did-

Our season tickets would NOT have worked on the day and we would not have been able to get into the stand!!
The ticket person had done it all wrong-the transaction had not even appeared on my purchase history.

It's all sorted now [ i hope] but i wanted to share this with you lot in case it happens to anyone else.
 








Husty

Mooderator
Oct 18, 2008
11,973
babe_pig_in_the_city_ver2_xlg.jpg
 
















Stat Brother

Well-known member
NSC Patreon
Jul 11, 2003
73,373
West west west Sussex
It seems like some rash(er) decisions were made, I hope you gave them a good grilling.
 




Beach Hut

Brighton Bhuna Boy
Jul 5, 2003
71,906
Living In a Box
All pork pies
 


Grunty

New member
Jan 16, 2004
325
Worthing
It seems like some rash(er) decisions were made, I hope you gave them a good grilling.

i tried to stay polite- but it took ages and several phone calls to sort out-
hence i wanted to post the above as a warning in case this happened to anyone else.
 


Tummy Burger

New member
Aug 1, 2003
1,079
Haywards Heath
My babe and i are season ticket holders in the North Stand.
For the forthcoming Bolton match i rang up the ticket office as i want to bring my daughter along too.
That means moving to another part of the stand.
I have done this before- normally we get sent tickets by post- and myself and my babe get a text confirming the move-easy peasy.

This time i was told i would be sent a ticket for my daughter and we could use our season ticket cards for us adults.
Alarm bells rang in my little brain when i got a text confirming the move but my babe did not.

So i rang up the ticket office to check all was ok- they said all was fine-
although when i asked a confirmation text be sent for my babe they said they could not do this.

I still felt uncomfortable having no confirmation for my babes move to another seat so i rang customer services.

Luckily i did-

Our season tickets would NOT have worked on the day and we would not have been able to get into the stand!!
The ticket person had done it all wrong-the transaction had not even appeared on my purchase history.

It's all sorted now [ i hope] but i wanted to share this with you lot in case it happens to anyone else.


I would suggest writing "babes" so many times could be a minor error. But to then divulge that you are a geezer and "babes" is your wife is a mahoosive cock up. This could be a 10 page mullering.
 




armchairclubber

Well-known member
Aug 8, 2010
1,240
Bexhill
sod all that nonsense ! hope alls well that ends well grunty, and congrats on the marriage, fancy taking in another Chams Vox gig someday ?:thumbsup:
 


Socialist Sid

New member
Oct 20, 2012
702
The Kremlin
Maybe you were misheard because there was crackling on the line, you silly sausage.

Joking aside, I do hope that all that worry didn't bring you out in rashers.
 













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