PC Experts only please

Mouldy Boots said:

I really don't know much about IT, so please talk to me in layman terms!


Windows 7 pc.

Switched on and screen comes up saying, "BIOS has been reset please describe how to continue",

Load optimised defaults then boot.

Load optimised defaults then reboot.

Enter BIOS


1) Why has it done this?


2) what do i do?


3) Will it do it again?



Thanks in advance.

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TSB said:

Choose the second option. Certainly don't enter BIOS if you don't know what you're doing.
Did you lean on the keyboard when turning it on by any chance?

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Arundel_Seagull said:

If it keeps doing it then it's either a dead or faulty CMOS battery (the little round battery on the motherboard) or a faulty bios chip/motherboard

Edit: Like the previous poster said, don't start playing with BIOS unless you know what you are doing.

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Mouldy Boots said:

Ok guy's i should tell you the full story it's a brand new Novatech PC just started using it as we just moved to a new Business unit the PC was on the deck (it is a desktop type rather than tower) and we got a call an hour or so before setting out to the AMEX from our business neighbors saying that a water main had burst in their unit and it may have made it's way through to us, guess what it had 2 to 3 inches all through the office and pc and external hard drive.

So now you know that,

1) is it bu**er*d?
2) will it sort itself?
3) How long does carbon monoxide take to work?

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Mouldy Boots said:

Ok guy's i should tell you the full story it's a brand new Novatech PC

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beorhthelm said:

so call them about it. ok so water damage, but if you've got as far as it giving you anything, its not completely knacked. they can at least advise on how to restore it. likley the battery or somethign shorted out, so load the defaults as suggested and reboot. if its repeating (not said) put a hairdryer across it for 10 minutes to dry out.

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wehatepalace said:

You're not having a lot of luck are you Paul !

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Tom Hark said:

Have you tried turning it off and on again?

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Tom Hark said:

Have you tried turning it off and on again?

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Shropshire Seagull said:

Don't take the side off if its still under warranty - on desktops there are sensors that will tell the engineer you have done this self repair attempt.

If you suspect water damage, either call them out / take it back, or give it 24 hours somewhere warm to dry and then try again.
If fault persists, call in Novatech

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R. Slicker said:

Have you tried swearing at it, loudly?









Seriously though, good luck with it mate.

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Mouldy Boots said:

Thanks Tom, i like your style..................................not, may your pants be lined with deep heat.



Thanks i will call Novatech tomorrow, we really need it sorting in 4 to 5 hours as short staffed at the moment, we don't want to lose the data or the bespoke software is this recoverable from water damaged pc's?

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Shropshire Seagull said:

The hard disk is located inside the case - if it was fully submerged you may possibly have damaged the HDD. But if you've just some damp on the motherboard afecting the CMOS / BIOS battery power that may dry off.
The CMOS battery is usually the flat penny-washer type battery, and it could just be that the battery needs replacing which Novateck should be able to do very quickly and for no charge.
Are there any visible signs of water ingress?
If you are worried about software install loss - do you not have the source software to reinstall again - ie CD/ DVD or Internet download?

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