Royal Mail 'Guaranteed Delivery' by 1pm (lol)

Dr. Notthenineo'clocknews said:

you're already 35 minutes down on the deal, do you want to waste anymore of your time emailing couldn'tgiveashit@etc.co.uk? I find complaining these days often results in me speaking to someone similar to Mr Gilbert in The Inbetweeners

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Special Delivery Guaranteed by 1pm™ Looking for a service you can trust at a great price? Special Delivery Guaranteed by 1pm™ is the answer. We’ll deliver your parcel before 1:00 pm the next working day, guaranteed or we’ll refund your money. The benefits include:

• money back guarantee if your item doesn't arrive on time
• end to end tracking and signature on delivery online or via your mobile
• compensation cover up to £500 for loss and damage
• ideal for sending valuable items such as money or jewellery
• send parcels up to 20kg
• guaranteed Saturday delivery for an additional fee
• consequential loss cover up to a maximum of £10,000.

[h=3]Special Delivery Guaranteed by 9am™ *[/h]

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ElectricNaz said:

Okay, so my guaranteed delivery before 1pm actually arrived at 1.35, so i've been stuck indoors all day waiting for it.

Was going to complain to them because 1.35 takes the mick a little bit, just seen on their website and it says the won't offer compensation for delivery charges as long as they've attempted to deliver it within 24 hours of the 'guaranteed' delivery time?

Surely this is false advertsing? Is a guarantee not a guarantee anymore? WHAT IS THIS COUNTRY COMING TO!

Has anyone ever bothered complaining about stuff like this and managed to get their delivery charge refunded? It was only about £8 but still... principles and all that.

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ElectricNaz said:

To be honest if I spoke to someone who was that obvious they couldnt give a shit, I wouldn't mind. It's when they lie and pretend they care and that our custom is very valuable to them that it really annoys me!

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surrey jim said:

From their website
http://www.royalmail.com/parcel-despatch-low/uk-delivery/special-delivery

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ElectricNaz said:

Okay, so my guaranteed delivery before 1pm actually arrived at 1.35, so i've been stuck indoors all day waiting for it.

Was going to complain to them because 1.35 takes the mick a little bit, just seen on their website and it says the won't offer compensation for delivery charges as long as they've attempted to deliver it within 24 hours of the 'guaranteed' delivery time?

Surely this is false advertsing? Is a guarantee not a guarantee anymore? WHAT IS THIS COUNTRY COMING TO!

Has anyone ever bothered complaining about stuff like this and managed to get their delivery charge refunded? It was only about £8 but still... principles and all that.

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Justice said:

You must be raging go to your local post office depot and fire bomb it piss taking ****tards.

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shaolinpunk said:

I stayed home all day once for a delivery that I was told would arrive between 9am and 5pm. It arrived at 6pm.

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ElectricNaz said:

Okay, so my guaranteed delivery before 1pm actually arrived at 1.35, so i've been stuck indoors all day waiting for it.

Was going to complain to them because 1.35 takes the mick a little bit, just seen on their website and it says the won't offer compensation for delivery charges as long as they've attempted to deliver it within 24 hours of the 'guaranteed' delivery time?

Surely this is false advertsing? Is a guarantee not a guarantee anymore? WHAT IS THIS COUNTRY COMING TO!

Has anyone ever bothered complaining about stuff like this and managed to get their delivery charge refunded? It was only about £8 but still... principles and all that.

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surrey jim said:

From their website
http://www.royalmail.com/parcel-despatch-low/uk-delivery/special-delivery

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Steve2244 said:

How much was delivery and how much compensation would you like?

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seagullsovergrimsby said:

TalkTalk sent a replacement modem router to me last week via the RM 1pm guaranteed delivery service. Don't know what time it was delivered as I was at work until 2.15 and when I got home found the parcel left out in the rain by the back door.

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Dr. Notthenineo'clocknews said:

it's gotta be worth a book of stamps, unless, of course, we've missed something here, what if it was his lunch being delivered and his lunch break was only 1-1.30, i'd be pissed off to say the least

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