Non 0844 number for tickets?

K

kingcole

Well-known member

Jan 2, 2010

5,315

So far down Shoreham Beach, I am virtually back in

• Jul 22, 2013

• #1

It cost me 45p per min to call the clubs 0844 number. Until now, when I have to call I have used 01273 878288, but this number won't work now.

For some reason the online thing is saying my address does not match, and have currently been holding on the 0844 number for £17.50 so far.

Anyone have the 01273 number it sits on?

 

K

keitho54

Member

Oct 9, 2003

128

• Jul 22, 2013

• #2

Try 'say no to 0870' http://www.saynoto0870.com
Though they may only have the 01273 number you quote.

 

Bwian

Kiss my (_!_)

Jul 14, 2003

15,898

• Jul 22, 2013

• #3

I called the ticket office this morning regarding a season ticket query and was told that I was in queue postion 6. After 12 minutes I was still in queue position 6. How the heck does that work? 12 minutes and no progress in the queue? What call can possibly take 12 minutes to resolve? Thankfully I was calling from a landline and not a mobile. Decided to send an email instead.
Some time ago I contacted Sally Townsend about the 0845 number being prohibitive if called from a mobile. I suggested a 'normal' 01273 for callers using mobiles. She was most unhelpful and did not understand the need for a normal 01273 number.

Sorry to hijack the thread with a pet peeve of mine.

 

Gordon Bennett

Active member

Sep 7, 2010

384

• Jul 22, 2013

• #4

Where I can, I use an app called WeQ4U for 0845/0844 numbers and the costs come out of your mobile allowance which is great if (a) you have a smart phone and (b) you have unlimited allowances. Unfortunately, the club's ticket line isn't a number that's in their database so not much help in this instance! There might be other apps out there that offer similar things and which do recognise the club's ticket line number?

 

drew

Drew

Oct 3, 2006

23,042

Burgess Hill

• Jul 22, 2013

• #5

Use your landline (or someone elses!), simple.

 

Magic Sponge

Well-known member

Jun 17, 2011

1,140

House In The Hill

• Jul 22, 2013

• #6

I noticed that they changed from the 0845 number ( free on most calling plans ) to the 0844 (chargeable ) about a year ago.
Another cost cutting exercise I should think.

 

Laughing Gravy

I'm a ****

Jan 8, 2010

1,377

In my bungalow

• Jul 22, 2013

• #7

Barber out

 

J

Joe Gatting's Dad

New member

Feb 10, 2007

1,880

Way out west

• Jul 22, 2013

• #8

0844 is free or local on most landlines or order online for nothing.

 

hans kraay fan club

The voice of reason.

Helpful Moderator

Mar 16, 2005

61,256

Chandlers Ford

• Jul 22, 2013

• #9

Magic Sponge said:

I noticed that they changed from the 0845 number ( free on most calling plans ) to the 0844 (chargeable ) about a year ago.
Another cost cutting exercise I should think.

Click to expand...

I just rang them, on 0845 4961901, then option '1 for a member of the ticket office team', and got through immediately.

 

bha100

Active member

Aug 25, 2011

898

• Jul 22, 2013

• #10

Joe Gatting's Dad said:

0844 is free or local on most landlines or order online for nothing.

Click to expand...

0844 numbers are not free and are not included in calling plans, they are a group of numbers that have a variable charge, so for example the ticket line with the Albion on a BT line is charged at g11 which is a tad over 4p per minute plus 15p connection charge.

 

P

paul-brighton

New member

Jun 12, 2011

77

Sompting

• Jul 22, 2013

• #11

hans kraay fan club said:

I just rang them, on 0845 4961901, then option '1 for a member of the ticket office team', and got through immediately.

Click to expand...

Thank you, thank you for the 0845 number. Free from my landline provider unlike 0844. To the person that said do it online - that is fine but there are quite often website niggles (to be fair normally sorted fairly quickly) that require a phone call to work around them. I am close enough to the ground to just drive there and sort it but I object to doing that as they still charge a booking fee even if you turn up in person.

 

W

Was not Was

Loitering with intent

Jul 31, 2003

1,587

• Jul 22, 2013

• #12

If anyone has an iPhone and a BT landline, there is a BT app (SmartTalk) which enables you to use your landline's call allowance while calling from ur mobile. Well worth doing, as 0870, 0845 & 0840 calls are dearer on mobile contracts.

 

W

Was not Was

Loitering with intent

Jul 31, 2003

1,587

• Jul 22, 2013

• #13

I mean 0844

 

Surrey Seagull

New member

Jul 24, 2007

641

Spitting distance from Croydon, let me check...yup

• Jul 22, 2013

• #14

Gordon Bennett said:

Where I can, I use an app called WeQ4U for 0845/0844 numbers and the costs come out of your mobile allowance which is great if (a) you have a smart phone and (b) you have unlimited allowances. Unfortunately, the club's ticket line isn't a number that's in their database so not much help in this instance! There might be other apps out there that offer similar things and which do recognise the club's ticket line number?

Click to expand...

Thanks for the heads up, looks like a great app!

 

R

Razi

Active member

Aug 3, 2003

1,622

Stevenage

• Jul 22, 2013

• #15

Was not Was said:

If anyone has an iPhone and a BT landline, there is a BT app (SmartTalk) which enables you to use your landline's call allowance while calling from ur mobile. Well worth doing, as 0870, 0845 & 0840 calls are dearer on mobile contracts.

Click to expand...

This - except it's also available on Android. Once the app is installed, it automatically routes any mobile calls to those numbers through your BT land line account instead (through VoIP similar to Skype etc). Also works abroad on a WiFi connection. Obviously this will incur data charges instead if you're not on WiFi.

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=35287