Can iphones be fixed?

Rugrat · Jul 5, 2013

Specifically my daughter dropped hers in the loo 3 months ago :facepalm:

It's worked ever since, with the odd problem of turning off for no reason but now it won't turn on at all.

Is there any hope at all? Anyone know of any decent repair shops I might get it to?

Arthur · Jul 5, 2013

Can you power it on when it is plugged in to the wall?

Guessing its out of warranty? If not Apple would probably do a like for like replacement. The Apple store will be the best place to take it and they'll look at it for free however it won't be cheap to repair through them (might be cheaper picking a second hand one up off eBay).

Rugrat · Jul 5, 2013

Arthur said:
Can you power it on when it is plugged in to the wall?

Guessing its out of warranty? If not Apple would probably do a like for like replacement. The Apple store will be the best place to take it and they'll look at it for free however it won't be cheap to repair through them (might be cheaper picking a second hand one up off eBay).

Not in warranty and it doesn't power up at all, only get as far as the Apple logo flashing (although bizarrely when put into a docking station it powers up ??) Have tried different power leads so know it's not that. No insurance so either a repair or buy another

RandyWanger · Jul 5, 2013

Any of this help?

https://discussions.apple.com/thread/4313957?start=0&tstart=0

Arthur · Jul 5, 2013

Rugrat said:
Not in warranty and it doesn't power up at all, only get as far as the Apple logo flashing (although bizarrely when put into a docking station it powers up ??) Have tried different power leads so know it's not that. No insurance so either a repair or buy another

Sounds like it could be a fault with the battery. Which version is it? The older ones (3) were quite straight forward to replace the battery and they were cheap to buy off eBay (£5). Not changed the battery in a newer one (4 or 5) myself but doesn't appear to be too difficult.

Take a look at ifixit:

http://www.ifixit.com/Guide/Installing+iPhone+4+Battery/3141/1

Rugrat · Jul 5, 2013

Arthur said:
Sounds like it could be a fault with the battery. Which version is it? The older ones (3) were quite straight forward to replace the battery and they were cheap to buy off eBay (£5). Not changed the battery in a newer one (4 or 5) myself but doesn't appear to be too difficult.

Take a look at ifixit:

http://www.ifixit.com/Guide/Installing+iPhone+4+Battery/3141/1

RandyWanger said:
Any of this help?

https://discussions.apple.com/thread/4313957?start=0&tstart=0

Thanks both ... will take a look at that and see what's what

StonehamPark · Jul 5, 2013

Arthur said:
Guessing its out of warranty? If not Apple would probably do a like for like replacement.

Arthur said:
Sounds like it could be a fault with the battery.

Sorry Arthur but all of the above is just incorrect.

1: Apple will not replace water damaged hardware.
2: There is no evidence what-so-ever to suggest it's the battery. I'm not ruling it out but you haven't given enough information yet to pin it down to anything.

Have you put the phone into recovery mode and restored the phone? This is the first thing to do.
Remember, doing this WILL remove all of your data so if you can back your phone up, do it.
What model is the phone?

Arthur · Jul 5, 2013

StonehamPark said:
Sorry Arthur but all of the above is just incorrect.

Apology accepted.

StonehamPark said:
1: Apple will not replace water damaged hardware.

What sort of divvy would tell them it had water damage? Every time I've been to the apple store I've explained the problem and they've replaced like for like without even inspecting the item.

StonehamPark said:
2: There is no evidence what-so-ever to suggest it's the battery. I'm not ruling it out but you haven't given enough information yet to pin it down to anything.

I haven't said it was definitely the battery, I just said the fact it powers up when it is docked would suggest that it is power related.

soistes · Jul 5, 2013

Arthur said:
What sort of divvy would tell them it had water damage? Every time I've been to the apple store I've explained the problem and they've replaced like for like without even inspecting the item.

IPhones have sensors in them which permanently change colour on exposure to the slightest bit of water, thereby invalidating the guarantee.

The "divvy" would therefore have been found out fairly quickly.

There has been a lot of debate about how reasonable such a policy on the part of Apple is. For example, people have been caught out when using Iphones in the rain, and a drop of water enters through the headphone socket at the top. One of the sensors is located inside that socket (it's a white dot which turns a reddish colour when it gets wet -- you can see it by shining a light into the hole).

Arthur · Jul 5, 2013

soistes said:
IPhones have sensors in them which permanently change colour on exposure to the slightest bit of water, thereby invalidating the guarantee.

The "divvy" would therefore have been found out fairly quickly.

There has been a lot of debate about how reasonable such a policy on the part of Apple is. For example, people have been caught out when using Iphones in the rain, and a drop of water enters through the headphone socket at the top. One of the sensors is located inside that socket (it's a white dot which turns a reddish colour when it gets wet -- you can see it by shining a light into the hole).

Yes I know, there is a red light that comes on after a little while in the top left or there certainly was on the old iPhone 3 as I had a spare one which I decided to test to see how water resistant it actually was. Took about a minute of being submerged before the water damage light came on though.

But that wasn't my point. I've had a new phone and ipod from Apple and they haven't even looked at the device just replaced it no questions asked.

Rugrat · Jul 5, 2013

soistes said:
IPhones have sensors in them which permanently change colour on exposure to the slightest bit of water, thereby invalidating the guarantee.

The "divvy" would therefore have been found out fairly quickly.

There has been a lot of debate about how reasonable such a policy on the part of Apple is. For example, people have been caught out when using Iphones in the rain, and a drop of water enters through the headphone socket at the top. One of the sensors is located inside that socket (it's a white dot which turns a reddish colour when it gets wet -- you can see it by shining a light into the hole).

Arthur said:
Yes I know, there is a red light that comes on after a little while in the top left or there certainly was on the old iPhone 3 as I had a spare one which I decided to test to see how water resistant it actually was. Took about a minute of being submerged before the water damage light came on though.

But that wasn't my point. I've had a new phone and ipod from Apple and they haven't even looked at the device just replaced it no questions asked.

There is a red indicator at the bottom of the charging point ... I guess that spells water?

StonehamPark · Jul 5, 2013

Rugrat said:
There is a red indicator at the bottom of the charging point ... I guess that spells water?

Mr Banana · Jul 5, 2013

Rugrat said:
Is there any hope at all? Anyone know of any decent repair shops I might get it to?

Check dis http://www.ifixrepairs.net/

He's a cool bean

Marshy · Jul 5, 2013

Do you have to book an apointment at the Apple Store ?

or can i just turn up with my phone

Greg Bobkin · Jul 5, 2013

Rugrat said:
Specifically my daughter dropped hers in the loo 3 months ago

It's worked ever since, with the odd problem of turning off for no reason but now it won't turn on at all.

Is there any hope at all? Anyone know of any decent repair shops I might get it to?

I took an iPod to ipodrepairs.co.uk in Fishersgate the other day. They seem to be able to fix pretty much anything.

To be honest, the symptoms you describe sound like what has happened to two of my iPods; new logic board needed. I had to get a new screen at the same time and it was £90. They are pretty flexible with prices, and seem to give good discounts. The website says the logic board alone is £80. Really good service, too. They say while you wait but I dropped it down at the end of one day, picked it up the next morning.

Good luck, Rugrat.

Arthur · Jul 5, 2013

Marshy said:
Do you have to book an apointment at the Apple Store ?

or can i just turn up with my phone

Can only speak of Regents Street and Covent Garden but I've always managed to get an appointment on the day. That said last time I went I had a 3 hour wait. You can book them online though.

brightn'ove · Jul 5, 2013

If the water damage paper is in any way red they won't touch it.

brightn'ove · Jul 5, 2013

Arthur said:
Yes I know, there is a red light that comes on after a little while in the top left or there certainly was on the old iPhone 3 as I had a spare one which I decided to test to see how water resistant it actually was. Took about a minute of being submerged before the water damage light came on though.

But that wasn't my point. I've had a new phone and ipod from Apple and they haven't even looked at the device just replaced it no questions asked.

I'm guessing when they replace it they had a quick look around it? Whenever i've gone in for a problem the first thing they do is have a look in the headphone and charger port to look for for the red paper.

SuperWill · Jul 5, 2013

UK iPod Repairs based in the shoreham industrial estate. Run by a friend of mine and he's fixed many of my friends iphones.

http://www.ukipodrepairs.co.uk/

Rugrat · Jul 5, 2013

Thanks everyone. Think I'll give Apple a miss and try one of the 3 independent repair shops mentioned above. Daughter left on school trip this afternoon and insistent she took her now not working phone with her as "it might work later"

Anyway will make enquires when she's back in 10 days ... cheers!

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