Help please: BT Infinity and connection via slave socket

Rich Suvner

Skint years RIP

Jul 17, 2003

2,500

Worthing

• Jul 4, 2013

• #1

It's a crazy world, where having spent 45mins on phone to BT I end up coming to NSC more convinced someone may help provide an answer to my technical question.

If that's you, thank you. I've just been pulling my hair out....

Basically I want to install Infinity and know the home hub needs to go in master socket - in my front room.
However, I also have a smart tv at back of house I want to hardwire into broadband for streaming content, and this tv is next to a slave socket.

In short, I don't want to have loads of cabling routed around my skirting from homehub to back of house in order to connect tv. Can I do this via slave socket instead (eg using a filter?).


Surely this can't be that unusual a request from a potential customer?
But it seems to have stumped the people at BT
So any help on doing this would be really appreciated.

 

C

Cian

Well-known member

Jul 16, 2003

14,262

Dublin, Ireland

• Jul 4, 2013

• #2

You can't run Ethernet signals over the telephone cabling. You could move the hub to behind the TV, but it'd be very likely to get lower speeds or purely not work as VDSL is even more noise sensitive than ADSL.

BT's customer care has clearly got even worse than when I worked there.

 

we-8-brighton

New member

Feb 5, 2011

157

• Jul 4, 2013

• #3

You could set up a wireless bridge to another router which you could run an ethernet to the t.v but like stated above noise etc could make speeds terrible.

 

C

CC2

Member

Nov 9, 2008

161

• Jul 4, 2013

• #4

Another option is to use the adapters which allow Ethernet to run over the electrical cabling in your house, just search for "Ethernet over powerline" on Google

 

Rich Suvner

Skint years RIP

Jul 17, 2003

2,500

Worthing

• Jul 4, 2013

• Thread starter
• #5

Cian said:

You can't run Ethernet signals over the telephone cabling. You could move the hub to behind the TV, but it'd be very likely to get lower speeds or purely not work as VDSL is even more noise sensitive than ADSL.

BT's customer care has clearly got even worse than when I worked there.

Click to expand...

it's only because of the BT Sport with broadband that I'm even still considering using them
frankly the service on the call was terrible

 

LowKarate

New member

Jan 6, 2004

2,002

Wombling free

• Jul 4, 2013

• #6

Rich Suvner said:

It's a crazy world, where having spent 45mins on phone to BT I end up coming to NSC more convinced someone may help provide an answer to my technical question.

If that's you, thank you. I've just been pulling my hair out....

Basically I want to install Infinity and know the home hub needs to go in master socket - in my front room.
However, I also have a smart tv at back of house I want to hardwire into broadband for streaming content, and this tv is next to a slave socket.

In short, I don't want to have loads of cabling routed around my skirting from homehub to back of house in order to connect tv. Can I do this via slave socket instead (eg using a filter?).


Surely this can't be that unusual a request from a potential customer?
But it seems to have stumped the people at BT
So any help on doing this would be really appreciated.

Click to expand...

The filters that you talk about work for ADSL delivery, but I'm pretty sure that there aren't filters available that can do the same sort of job for VDSL2 transmission on which the Infinity service is based.

I have the same set up that you describe and have gone with the cable routing from hub to TV.

 

Scoffers

Well-known member

Jan 13, 2004

6,844

Burgess Hill

• Jul 4, 2013

• #7

I use these puppies

http://www.amazon.co.uk/TP-Link-TL-...=UTF8&qid=1372959354&sr=8-13&keywords=tp+link

Plug one network lead from the BT router in to this next to the master socket, and plug the other anywhere in the house where you want the other TV. I have a TV upstairs with no slave socket using one of these and still get 55meg

 

Rich Suvner

Skint years RIP

Jul 17, 2003

2,500

Worthing

• Jul 4, 2013

• Thread starter
• #8

15 mins - some simple diagnosis provided. Some simple solutions offered. Quite incredible.
Thank you to those who've replied so far. Seriously, NSC should market its crowd-sourcing capabilities.

So do the powerline adaptors use much power if you're doing significant levels of streaming?

 

Scoffers

Well-known member

Jan 13, 2004

6,844

Burgess Hill

• Jul 4, 2013

• #9

Rich Suvner said:

15 mins - some simple diagnosis provided. Some simple solutions offered. Quite incredible.
Thank you to those who've replied so far. Seriously, NSC should market its crowd-sourcing capabilities.

So do the powerline adaptors use much power if you're doing significant levels of streaming?

Click to expand...

They do get warm after a while, I just make sure I switch them off before I go to bed, although I have left them on a few times with no issues.

Be aware that you can get different models that have different speeds and some have passthrough so you can still use the power socket for something else if you are short on sockets.

 

Mew

New member

Aug 16, 2011

86

• Jul 4, 2013

• #10

I had infinity installed at the end of May. When you setup the installation, ask for a BT engineer rather than a sub contractor. A properly trained engineer will be able to install the infinity socket in the room of your choice, without great drop in performance. They have to rewire each socket but it is perfectly possible and took an hour for 8 sockets in our house.

 

happypig

Staring at the rude boys

May 23, 2009

7,959

Eastbourne

• Jul 4, 2013

• #11

If you want the BT TV box, then you have to have a wired (cat 5e) connection - the powerline adaptors are no good.
Bite the bullet and pay for someone to run a cable for you.

 

Scoffers

Well-known member

Jan 13, 2004

6,844

Burgess Hill

• Jul 4, 2013

• #12

happypig said:

If you want the BT TV box, then you have to have a wired (cat 5e) connection - the powerline adaptors are no good.
Bite the bullet and pay for someone to run a cable for you.

Click to expand...

If the OP just wants to get his fast internet to his Smart TV for streaming things like Love Film for example (which is what I thought he was asking for) then the powerline adaptors are perfect

If he wants the actual BT Box situated by the slave then yes, he'll need a cable!

 

beorhthelm

A. Virgo, Football Genius

Jul 21, 2003

35,299

• Jul 4, 2013

• #13

happypig said:

If you want the BT TV box, then you have to have a wired (cat 5e) connection - the powerline adaptors are no good.
Bite the bullet and pay for someone to run a cable for you.

Click to expand...

you'll have to explain that one, as at 200mbps the bandwidth available on power adapters far exceeds what people will get fed in over BT Infinity connection.

 

C

Cian

Well-known member

Jul 16, 2003

14,262

Dublin, Ireland

• Jul 5, 2013

• #14

beorhthelm said:

you'll have to explain that one, as at 200mbps the bandwidth available on power adapters far exceeds what people will get fed in over BT Infinity connection.

Click to expand...

The bandwidth figures for powerline adapters are theorethical best-case scenarios and are, effectively, never met. I've rarely got more than 30mbits sustained out of them and the QoS is brutal.

 

D

Deleted member 22389

Guest

• Jul 5, 2013

• #15

As good as wireless is these days you still can't beat a proper cable.