Smart Card problems?

M

Mileoakman

Well-known member

Aug 11, 2003

1,047

The name gives it away

• Jul 4, 2013

• #1

I thought I would just check on-line and see what my smart card balance was the new season, but every time I try and log on I get the message that my fan number/card number or password are incorrect. I know there not because I use Roboform to auto-fill these boxes but even so I checked them all and entered them manually with the same result.

Before I march up to the Amex to sort them out, could anyone check to see if they are able to log onto their E-Cash account ok.

 

upthealbion1970

bring on the trumpets....

NSC Patron

Jan 22, 2009

8,865

Woodingdean

• Jul 4, 2013

• #2

Is it today that the ticketing system is down all day for maintainence? Sure I got a club email about it.

 

The Oldman

I like the Hat

NSC Patron

Jul 12, 2003

7,105

In the shadow of Seaford Head

• Jul 4, 2013

• #3

Just checked my balance and all okay. No problems with fan/card numbers. Sorry!

 

Diego Napier

Well-known member

Mar 27, 2010

4,416

• Jul 4, 2013

• #4

upthealbion1970 said:

Is it today that the ticketing system is down all day for maintainence? Sure I got a club email about it.

Click to expand...

It is, according to the club website.

 

M

Mileoakman

Well-known member

Aug 11, 2003

1,047

The name gives it away

• Jul 4, 2013

• Thread starter
• #5

The Oldman said:

Just checked my balance and all okay. No problems with fan/card numbers. Sorry!

Click to expand...

Thanks for that, so I guess it must be just me. I don't think its anything to do with the club ticket site being down because when you log onto the e-cash site your directed away from the club site and I think its independent.

Anyway I will give it a day or two and then contact the club if its still a problem. Hope my £30 quid on my account is still there.

 

Silkster365

Oooo its a corner

Feb 21, 2009

666

Rustington

• Jul 4, 2013

• #6

Mine is working ok and my balance is right - no sign of my Villareal tickets having been uploaded mind you

 

matt_32510

New member

Feb 7, 2011

717

Portslade

• Jul 4, 2013

• #7

Mine won't let me log on either.

 

Official Old Man

Uckfield Seagull

Aug 27, 2011

8,542

Brighton

• Jul 4, 2013

• #8

Ticketing system down today, 4th July. Nope, I didn't know either which is why I went to the Amex to get some tickets and they couldn't help me.

 

Superphil

Dismember

Jul 7, 2003

25,417

In a pile of football shirts

• Jul 4, 2013

• #9

No, can't log on to mine either, I'm sure it's just to do with the ticketing system maintenance

 

matt_32510

New member

Feb 7, 2011

717

Portslade

• Jul 4, 2013

• #10

The ticket website is working though, so not sure why the smartcard one isn't.

 

S

Safeway

M0DERAT0R

Jul 5, 2003

14,637

NOT The Amex if we don't have SKY DANCERS

• Jul 4, 2013

• #11

Someone's got to pay for Barber's summer holiday...