Checking Loyalty Points

S

SurreySeagulls

Well-known member

Jul 9, 2003

2,458

Guildford

• May 3, 2013

• #1

How do you check the loyalty points of others.

I have enough points for the play off away game but want to check to see if my boy has enough points.

He is on my friends and family as one would expect but is too young to have his own logon to the ticket site so I can't check that way to see if he has enough points. Any help would be appreciated. Trying to avoid calling the ticket office as it will be mad busy.

Thanks in advance

 

Bozza

You can change this

Helpful Moderator

Jul 4, 2003

55,703

Back in Sussex

• May 3, 2013

• #2

I don't think there's any age limit to being able to login. I certainly have logins for my 3 and 9 year olds.

Try their fan number with your postcode - try lower and upper case, with and without the space.

 

S

SurreySeagulls

Well-known member

Jul 9, 2003

2,458

Guildford

• May 3, 2013

• Thread starter
• #3

Tried that Bozza and just says this facility is not available. Looks like a call into the club will be required.

 

T

thony

Active member

Jul 24, 2011

576

Hollingbury

• May 3, 2013

• #4

I've already suggested that points total be added to the F&F list, but not sure whether the suggestion has got through to anybody that can make it happen.

 

Krusty

Active member

Sep 9, 2006

622

• May 3, 2013

• #5

thony said:

I've already suggested that points total be added to the F&F list, but not sure whether the suggestion has got through to anybody that can make it happen.

Click to expand...

I suggested it twice last season to the ticket office manager chappie... to no avail.

They are always helpful on the phone, but I am sure it would save quite a few calls at a very busy time for them.

 

Bozza

You can change this

Helpful Moderator

Jul 4, 2003

55,703

Back in Sussex

• May 3, 2013

• #6

SurreySeagulls said:

Tried that Bozza and just says this facility is not available. Looks like a call into the club will be required.

Click to expand...

I had the same message on someone's account I was attempting to connect with Friends & Family earlier this week and they are an adult. Given I can login as my kids, I don't think the message means that kids can't use the online facility.

 

Bladders

Twats everywhere

Jun 22, 2012

13,672

The Troubadour

• May 3, 2013

• #7

I don't even know how to check my own

 

sully

Dunscouting

Jul 7, 2003

7,830

Worthing

• May 3, 2013

• #8

Perhaps you just have to create a login first?

I'm not sure how that works if your fan number is already set up, as unless it's got other details attached to it, anyone could claim your fan number!

I guess the ticket office have to set it up in the first instance.

Perhaps during the summer we should all bombard the club with the suggestion that we should be able to see friends and family loyalty points. It certainly would have saved me some time earlier in the week when I was trying to sort out tickets for our group.