Leekbrookgull
Well-known member
Signed-up years ago with Tiscali and then were TalkTalk and have stayed 'loyal' but the last 2/3 months weak connection and call centre 'a toilet' so cancelled and have gone to BT have i done the right thing ?
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Have i done the right thing ?
- Thread starter Leekbrookgull
- Start date
Leekbrookgull
Well-known member
- Thread starter
- #2
cant even get 2mg which is the basic requirement.
skipper734
Registered ruffian
Yes!
hitony
Administrator
I'm thinking of changing from BT to Sky, does anyone have any issues with sky broadband?
BT are very good but not the cheapest.
BT are very good but not the cheapest.
El Sid
Well-known member
I'm probably talking rubbish, but I thought all Talk Talk, Sky and BT internet connections went via BT landlines to the local exchange.
Where I live it's the old exchange equipment that causes poor speeds.
Changing to a new provider won't guarantee a faster connection.
Where I live it's the old exchange equipment that causes poor speeds.
Changing to a new provider won't guarantee a faster connection.
Leekbrookgull
Well-known member
- Thread starter
- #6
No idea,but access to networks and lines must BT stronghold ?
happypig
Staring at the rude boys
I'd say you've done the right thing.
It's true that the copper pair from the exchange to the house is maintained by BT but Talktalk have their own DSLAMs and connection to the backbone. They also have a higher contention ratio .
It's true that the copper pair from the exchange to the house is maintained by BT but Talktalk have their own DSLAMs and connection to the backbone. They also have a higher contention ratio .
thony
Active member
Last I knew, you had to "unbundle" back to BT before another company could take over the line (hence couldn't move directly from TalkTalk to Sky). In the end I switched to Virgin - the connection is faster than anything I'll get across ADSL.
HastingsSeagull
Well-known member
Always found talk talk helpful and tiscali when that's what it was. Good fast UNLIMITED connection at a fraction of the price
Leekbrookgull
Well-known member
- Thread starter
- #10
Hastings,good luck. LLU so no Mac code. They have been ok,until a month or so ago.
Leekbrookgull
Well-known member
- Thread starter
- #11
One 'Main' Base unit + 3 l/tops & X-Box !!!
BUTTERBALL
East Stand Brighton Boyz
Would highly recommend Sky. Good value, quick, reliable. Not had a problem in 2 years since switching from BT.
hitony
Administrator
Thanks, I am in fact doing the online order today, our BT contract is up on the 26th March and i've had a confirmation e mail following a phone call from sky saying as we have been loyal sky telly customers if we take out the Broadband and phone package they will let us have our telly package for 50% of the cost for 12 months and also we get the first 6 months of the Broadband + phone package for £7.50 a month, and we are still only tied into a 12 month contract, so can re negotiate then.
The full price for unlimited broadband and line rental is still a few quid cheaper than BT anyway, that said I would never knock BT we have had there broadband package for some 10 years now and never really had an issue.
As for landline phone costs, we rarely use the landline unless its for an 0800 (free) number anyway, our quarterly phone call costs have never been more than £3 in the last 7 years! and stupidly sky can give us line rental cheaper than BT
A no brainer really, my only concern was any problems with the sky broadband and you have re assured me, thank you
Joey Jo Jo Jr. Shabadoo
Waxing chumps like candles since ‘75
- Oct 4, 2003
- 11,030
We are with Sky and are considering upgrading to their Fibre Unlimited package. With their basic broadband we've never had any major issues, I'm not a big fan of the router they supply but that's a personal preference. We've been in our current house nearly 3 years and I can only think of 1 problem with our connection that was resolved pretty quickly when I phoned them up. We get a pretty decent 4.5mb connection for £7 a month unlimited bandwidth so can't complain about value for money.
happypig
Staring at the rude boys
BT have two prices, retail and wholesale. Ofcom rules mean the wholesale price, ie what they sell to other telcos like sky, is cheaper. That means that the others can buy a bunch of phone lines and skim a little bit off each one whist still undercutting BT.! and stupidly sky can give us line rental cheaper than BT
It's line tesco being forced to sell everything to asda at 10% less than to thier own customers..
clippedgull
Hotdogs, extra onions
Been with SKY broadband for years, no major problems, solid 17mb connection, truly unlimited downloads. Recommended. 