I can answer this one, "Ask the Club" is what it say's, in all fairness to insider he has replied to your post lower down and also asked if any suggestions can be e mailed to the relevant deparments of the club.
I think NSC is fortunate to have someone who represents the club and is willing to take part in what he does, lets just keep it that way.
Not sure if you have done, but if not it is worth reading the "STICKY POST" at the top of this page, which sets out the ground rules for "Ask The Club"