Mr Burns
New member
Hi Insider
Last night you answered my question regarding tickets saying you will "take comments on board".
One of my points was if anyone clicks the "tickets" tab of the website, in the Comig Up section, there is no link for the game on Saturday at home to Bristol Rovers.
Here we are gone midday, and there is still no link to buy the tickets.
I myself am in the internet trade, and I would guess around 50% of people that click on the tickets tab, and see no info for the Bristol game would either give up, or pick up the phone, and call a ticket office that is clearly not coping. This will lead to more tickets needing to be picked up on the day, and well, we don't need to go on about that again. The other 50% will probably know the lay out of the site (which is a mess by the way) and find the link eventually.
So, if your serious and want us to believe you are taking this seriously and taking our comments onboard, why can you still not buy tickets for the Bristol game from the main ticket page, yet we are selling tickets for Southend from there? Are selling Southends tickets more important than selling our own?
Last night you answered my question regarding tickets saying you will "take comments on board".
One of my points was if anyone clicks the "tickets" tab of the website, in the Comig Up section, there is no link for the game on Saturday at home to Bristol Rovers.
Here we are gone midday, and there is still no link to buy the tickets.
I myself am in the internet trade, and I would guess around 50% of people that click on the tickets tab, and see no info for the Bristol game would either give up, or pick up the phone, and call a ticket office that is clearly not coping. This will lead to more tickets needing to be picked up on the day, and well, we don't need to go on about that again. The other 50% will probably know the lay out of the site (which is a mess by the way) and find the link eventually.
So, if your serious and want us to believe you are taking this seriously and taking our comments onboard, why can you still not buy tickets for the Bristol game from the main ticket page, yet we are selling tickets for Southend from there? Are selling Southends tickets more important than selling our own?