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Just to be fair - I've just been back to the repairer and hes removed the film over the LCD screen protector there and then that he hadn't removed so the serial number is now gone.

So I now have my Macbook back, and the screen is useable again at a cost of £220 (as quoted). This was much cheaper (by over £120) than the other quote I got but to be honest I wouldn't recommend the place I took it in. It took much longer than expected, you can see where the dent that broke...

Sorry about the radio silence on this one - thanks for all the suggestions. Had a personal recommendation in the end for iPhone fixer on Lewes Road (http://www.iphonefixerbrighton.co.uk/) so its in their now and should have it back next week. Will report back on how much it costs (quoted £220)...

I may have dropped my Macbook Air, which may have resulted in a cracked screen... *sigh* Its a few years old so definitely out of warranty etc - any advice or recommendations gratefully accepted! Are Apple the best place to go too? Thanks!!! Z