A lot of them do have " Work Arounds " for cheaper tickets. Mrs V had to travel often to Shropshire by train and the online price was usually more expensive than going to a local ticket office. It's always far easier to be overcharged than undercharged.
And of course all these facts should be considered when the government suggests more Private Health Care within the NHS. I think I am correct in saying that there is no such thing as an A&E run by a private healthcare company,as there's no profit in it.
Wait till the rail companies get their wish to " reassign " ticket office staff. Currently they are the only people who can work the complicated and expensive ticketing system to get cheaper tickets. Once they are gone we will be stuck with online or ticket machine prices which will inevitably...
Are you sure its worth attempting to get a refund ? I recall that it costs about £25 to process a refund ? just another little way we all get screwed.
As for the fare increase, I was wondering how the Gov. would play this, would be quite hypocritical to deny the RMT an 11% increase then insist...