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Have not opened any of the e-mails yet... will leave it til tomorrow after work with a bottle of wine. Bruges was lovely, nice food, nice people and lovely beer and surprisingly no survey from our hotel ? maybe they are just getting on with things rather than worrying about a 0.5 % +/- shift in...

I have just had a fairly busy last week or two, been to Bruges for a short break, had a stone hit my windscreen on the way back and bought a new phone yesterday. Imagine my horror upon opening my E-mails and finding 3 sodding " Rate our Peformance " quick customer surveys.... so I have...