It was in the championship days, won’t go into specific details other than to say that the member of staff ceased their employment at the club after an investigation within a couple of weeks and we were invited by the club to go to a game in one of the lounges with meal and hospitality.
Have...
I had a completely different experience with him. Really supportive, helpful, apologetic and sorted my problem within about a week. Went over and above for me and my family.