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If it hasn’t already been mentioned it’s worth watching BBC’s Panorama from a year or so ago and repeated last night. As a documentary it compliments ITVs drama, albeit with real people.

So true. Narcissists

I don’t think the answer lies with the IT systems, it’s with the fear culture at PO, starting from the top. Horizon’s contract programmers, testers, developers, etc will have moved on to make lots of money making similar errors at banks, insurers, and anyone desperate enough to hit an...

Very true and the problems could get worse with more call centre staff working from home and the loss of informal office gossip, chats by the water fountain (very 1980s) etc where such issues get shared. From the drama it appears that the Sub Postmasters had a direct line to Fujitsu IT support...