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If you love your club wouldn't you ave had sufficient loyalty points to obtain a ticket for the game before they sold out.

Very strange given the news item that was posted prior to the game http://www.seagulls.co.uk/news/article/pay-on-the-day-at-birmingham-3042149.aspx It raises the question as to why ticket office staff were not aware of this and gave you incorrect information

Why did you need to do this, it was not sold out and POTD was available at the Away turnstiles,