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Your point is still valid though - I queued up before the match at the counter at the south end of WSU for 20 mins: no vegetarian pies or anything hot without meat; suggested I try the counters in the centre of WSU; same story, long queue no joy. Came out a couple of minutes before the whistle...

They definitely had veggie pies in WSU at half time, because I bought two Sent from my iPhone using Tapatalk

Shambles again today in WSU - loads of tills unstaffed Sent from my iPhone using Tapatalk

True, but unless the catering contract is written in such a way that the contractor (Sodexho) also loses revenue in cases like this (I have no idea, but suspect not), they have no real incentive to improve things Sent from my iPhone using Tapatalk

I suspect that probably IS how event catering works, when it's contracted-out, and awarded on a lowest price basis, with few if any penalty clauses built into the contract. Whether that's the only way to do it, is another question. Sent from my iPhone using Tapatalk

Why shouldn't he do both? It's perfectly reasonable to use a fans' forum to complain about the poor service offered to fans, in a thread clearly labelled to indicate that's what it's about. If you only want to read threads praising the club or talking about the match itself, you don't need to...

And why were several of the tills at the main counters in WSU also unstaffed and unused? Ok they might be using new and not fully-trained (why?) staff, but there's no excuse for not having enough of them to open all the tills. They must have a good enough idea from previous seasonsn what the...