Too true! I've never offered more than 15%.
In fairness most staff are fairly adept at giving the correct amount in small change in order to make it easy for the customer.
I do wonder if the tip culture is the reason why they haven't adopted paying for everything on plastic in the same way we have
It's on the corner right by the costume jewellery part of the flea market. Normally fantastic food - best French toast anywhere and I've been many times - but either caught them on a morning when the cook didn't turn up or (as I suspected) the kitchen and serving staff decided to take the piss...
Had breakfast in Hells Kitchen a couple of years back. Sent the food back to the kitchen three times. I mean this is New York and they couldn't do French toast and bacon! Second time I told the waitress I wouldn't tip her if it still came back crap but when I finally walked out without tipping...