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Ouch!

Yes, it's weird because everything I'm lead to believe about working with such senior executives points towards doing so in fewest possible words, which isn't easy. And yet Paul seems to be the polar opposite and would quite happily read a customer complaint that ran to dissertation levels. And...

Don't get me wrong! I like the guy and think he's doing a decent job (don't pillar me for that opinion please) But after receiving several emails and reading more on here, I think he needs too, em, shorten his wordsmith. I rarely get beyond paragraph 17 before switching off. So can we have a...