I agree with ditchy
Whilst many of the initial problems are not Southern fault, their response to problems is generally appalling. Especially when it comes to Customer Service and information. Even simple things like explaining what is wrong. I asked two different Southern members of staff...
At least for once it's in the morning so gives me the chance to wfh. Usually these sort of things happen in the evening and make me very late home. Hope it's not too bad for those that don't have the wfh option.