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Similar to my experience with C&W who I mentioned earlier. We had our house on the market with them for nearly a full year. Every time we whinged at them nothing was moving, another viewing mysteriously came out the woodwork, usually followed a couple of days later by a derisory offer...

Cubbit and West, Kemptown. Hopeless. Absolutely hopeless. Although, to be fair that was over a year ago, and I believe the staff have changed since then