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Like I said, there may well be glitches and mine was a general (not specific to you) observation about IT changes generally, however the vast majority of people have managed the switch with no issues whatsoever, (myself included) and it was for me at least a very quick simple process. I am also...

Quite often when dealing with IT Departments a code is used on the "job closed" paperwork/file to identify the cause of the issue. One of the more frequent ones is PICNIC. (Problem In Chair Not In Computer). This frequently occurs just after some kind of change. Obviously its not all the...