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I had a similar issue before I changed account and actually received a letter from the club stating my season ticket had been.cancelled and my seat would be put on general sale. Apparently this was an admin error but a very frustrating one that is increasing my disillusionment with the club...

It is an awful basic reply which doesn't cover the.situation at all. As of this morning the club havstill made.no attempt to claim mine. I spoke to them a week or so ago at their request to clarify some details as I'd.changed the.direct debit account. They saisd then that they had no idea why...

They've still not even attempted to take mine

Mine hasn't been claimed today

I'm sure the direct debit agreement states on or after the 1st