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They market the property, show you round, liaise between solicitors, vendors etc. Not a huge amount, and alll things that can be done by yourself, if you are so disposed, but that's a service they provide however badly or otherwise.

Can't argue with any of that - I'm happy managing estate agents and don't stand for crap but its unfortunate that some people aren't as comfortable as you and I, do have to trust agents and do get shat on.

While I share some of your sentiment, having someone assist you in the largest financial transaction you'll generally be involved in is not a bad thing. Estate agents are just the nasty face of the fact the we treat properties as assets rather than homes. At the risk of sounding hypocritical to...

Exactly - If you're not happy that the buyer is not in an immediate position to proceed then you don't accept the offer and hope that you get a better one.

I don't think I've ever made an offer without the caveat that it was no long on the market - It's outrageous that this happens, the moment you have an offer accepted you're going to start incurring costs.....