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You should have politely informed them that they would be unable to return them without a receipt.

Yes, I've even used them on quite a few occasions. Used properly and responsibly their use for tattoo removal should be a relatively pain free procedure (relative to amputation).

It was only the tattoo they sliced off, not the whole arm, and they did it with an angle grinder not a circular saw. Your version of the incident makes them sound like a bunch of animals when it was clearly not the case.