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  1. M

    This "Fans not customers" rubbish

    Forgotten too
  2. M

    This "Fans not customers" rubbish

    Forgiven
  3. M

    This "Fans not customers" rubbish

    "his mate" ?! Sorry for trying to engage in debate. Nice that you finally gave up.
  4. M

    This "Fans not customers" rubbish

    Here's a substantial part of the problem and why JCL is such a denigrated term. Why is any one 'fan's' opinion special? Who determines what makes a real fan? What makes you think that the new fans are any less valuable. They come because they're enjoying it. Why not find out why they come...
  5. M

    This "Fans not customers" rubbish

    what makes you think this is the club's view?
  6. M

    This "Fans not customers" rubbish

    I'm not intending to, so I will try again. The club has a choice: treat you like a fan, I.e not bother what you think because they know you will come anyway (as you're not going to go somewhere else) or treat you like a customer, I.e actually care what you think and try to provide you with good...
  7. M

    This "Fans not customers" rubbish

    There are plenty of options from not going to football, going to a non-league game, paying about £20 a game to stand in the North Stand (with a season ticket including travel or parking), paying more to sit in the main stands, paying even more for 1901 club. That's loads of options. And would...
  8. M

    This "Fans not customers" rubbish

    I'm not sure I am missing something. Surely the point is that if the club treats you like 'fans' it can ignore what you want, pen you in cages, serve you bottled beer and crap pies and can afford to do that because it knows you will come back anyway. If it treats you like a customer and pretends...
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