Believe me, I did everything they asked. I only encountered this problem when trying to buy tickets. The eminent Jack Straw had the same issue - as mentioned by others, it's some kind of technical glitch. Sorted now anyway.
Anyone else having an issue purchasing tickets for the Villa game? I created and confirmed my digital account last week, but when I get to the basket and go to confirm my purchase. It then directs me to my profile page and tells me I need to update my details (which they already have). Fill in...