Search results

I think the fact that some people would like a collective voice is enough. NHS trusts, starbucks etc all encourage a collective voice or feedback because they recognise the business benefits. Having lived through the Archer era - I'm convinced that fan power and support can overcome some of...

I think the main point is that fans have some kind of collective voice rather than an individual one. I think Sam is wrong as voting with your feet is less of an option for die hard fans. I work in the area of community engagement and providing a collective voice to customers works well for...