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I think that you slightly miss my point. I am NOT criticising the staff, students or whoever is serving. My point was aimed at those people that manage them. If you employ staff and do not train them to the standards required of course you are going to end up with problems, as described by many...

I sincerely hope you purchased the chain in the club shop to increase revenue. :lolol:

Just a thought - the main reasons for the delay (and inevitable queues) are having to pour pints and dealing with cash transactions. How about, 'elf and safety permitting, that a kiosk is dedicated to serving CANS only of various beers, ciders etc. (yes I know that we have a stall selling...