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Same here. Wife's car gets done at Brook St but mine at HiQ.

One of those things but know of two people that have had issues there. One had a BMW and was suspicious of all the work they were suggesting so took it to an actual BMW dealer and they basically said the work was virtually all unjustified. Also know of someone who had work done on an engine...

Quite happy to recommend Brook Street garage in Cuckfield (Broad Street). A bit of a way out but they do sometimes have courtesy cars available.