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I have, and they did offer Saturdays. Fortunately, I can arrange my diary to be in at certain times during the week but the point was the way they worded the letter was very poor, and to some, even intimidating. As for your guy doing Saturdays, I'm not surprised he was pleased for the overtime...

Received a letter today from Eon stating that they tried to read my FIT meter but couldn't gain access (I'm presuming they just knocked on the door rather than trying to force entry to the garage!). The letter states it is a condition of payments that they read the meter every two years (no...