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there's absolutely no negligence in those situations - it is pretty much always (well 99.99%) the car behind responsible. I can think of 1 case in nearly 20 years where one in front was held at fault and that was an extreme case of reversing backwards! It all comes down to fact person behind has...

pretty straight forward this - the car that hit the middle one (your friends) which was then shunted into a car in front ultimately takes the fault for everything. They need to notify their insurers urgently who will then ultimately look to claim off the car behind's insurers and also get them...