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This. I believe (might be wrong) that they will have smaller items there only, and run the ordering service for all the larger stuff.

Yup - and it is very good too. I converted our spare room (oo look at me with my mansion! haha) to an office at the start of lockdown with some suitable cupboards and a corner desk unit (it's a very small room so the best use of space). One of the better deliveries I've had; careful and helpful.

Presumably a city centre location works for them as there's the big one opening/opened at Oxford Circus...