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I'd agree after 25+ years of very regular business travelling (and now plenty of holidays) - the decline started several years ago, they're trading on past reputation to a large extent. No better than many of the low-cost airlines in economy and lagging far behind many other carriers in premium...

Almost certainly this……..would also add that you’re almost certainly going to end up in the same class of cabin you booked originally - if they were downgrading your class of travel you would normally be offered the option of waiting longer rather than simply being told you’re on the next...