I agree, but it feels like the vast majority of tubthumping on here is over-dramatised BS from a few that are always looking to have a go - fair play to those that feel strongly enough to take things up formally where they have a genuine gripe. I didn't refer at all to specific 'complaints', I...
Whinging on NSC isn't 'feedback' though is it....it's the equivalent of saying nothing during a meeting even though you disagree with everything, then standing in the corridor with your colleagues moaning afterwards. Doesn't change anything