You have to take out the storage company’s own insurance when you take on the unit. We took out the minimum cover, as there wasn’t really anything of material value in our unit. Hopefully those who had business stock and more valuable possessions had a higher level of cover.
Thank you. We've got off lightly compared with others. All my grandfather's paintings are gone (they weren't valuable, but they were wonderful and a part of our family's history), as well as many family photographs. I've seen on Twitter that several people have lost every possession, as they had...